Oredium - Shipping Policy
At Oredium, we believe in adding zest to the shopping experience of our customers. Customer satisfaction is our priority and we strive to deliver all the ordered products at the earliest and in excellent condition. Oredium has a customer-friendly shipping policy. It has been designed keeping in mind the convenience and comfort of our customers.
Domestic Shipping Policy
- Oredium ships all its products both nationally as well as internationally. Our shipping charges are based on the location and the net quantity of the package. We charge a nominal amount if the package size is too big. Our dedicated squad strives to deliver all your orders safely within the promised delivery date.
- Free shipping is available on all orders equal to or above Rs 1000. You can check the shipping charges by entering your pin code details. The charges will be visible once you check out with the order. If you request for cancellation/returns of your order, the shipping charges will not be refunded.
- Please enter the correct pin code to check for additional charges and alternative delivery options while placing your orders.
- Customers should provide a valid and complete address with correct pin code while placing their orders. We are not liable for your package if an incorrect address is provided to us and refund claims for late deliveries will not be entertained for the same reason.
- Kindly note that the shipping address cannot be changed after you place an order. We request our customers to provide accurate billing and shipping address. The shipping address is the address where your order will be delivered and the billing address is the address that is associated with a specific form of payment, usually where the invoices and bills are sent. Your payment request will get rejected if the billing address is wrong.
- Once we ship the order, you can track the status of your package on our website and mobile application. Get in touch with our customer care team if you have any order-related queries. We are here to respond to all your queries related to the order.
- We do not provide Open Box Delivery services in COD orders.
International Shipping Policy
Oredium ships its products internationally. The available product lines, shipping charges and delivery time will depend on the country and pin code. The international customers will have to pay Local Taxes/VAT/ Import Duties at the time of delivery. These charges will vary from one country to the other as they are in accordance with the local regulations of the country.