Oredium - Delivery Policy
The delivery policy of Oredium strives to ensure a better shopping experience for our customers.
- The delivery charges will have to be borne by the customers. The international customers at the time of delivery will need to pay for VAT/Local Taxes/Import Duties to the delivery agent.
- Orders equal to or above Rs1000 are eligible for free delivery.
- The standard delivery time is 7 to 10 working days for domestic orders. International deliveries may take more time than domestic orders. Enter your valid PIN Code and ‘Check Delivery Options’ to find out if Oredium delivers to your location.
- You can find the standard delivery time for each order that you purchase. The estimated delivery date will be visible at the time of checkout.
- Enter valid pin code to check if the COD option is available for your order.
- We constantly update our serviceable Pin codes, so if your area is unserviceable today, you can visit our website later to get the updated information on our deliveries.
- Our delivery agent will deliver your product on the date of delivery. In case you are not available to receive your package, you can request us to drop the package with your neighbor.
- We request you to provide your complete address and contact number so that the delivery agent can reach out to you before delivering your package. In case our agent is unable to reach out to you, or if you are not available for receiving the package, the delivery will be re-attempted after 24 hours. The package will be sent back to us after two delivery attempts.
- We also provide the option for rescheduling deliveries. Get in touch with our customer care team if you want to reschedule the delivery date. We will try our best to accommodate your request.
Open box delivery
For a better shopping experience, we offer Open Box delivery as one of our exclusive services. Kindly note that this service is available only for prepaid orders! In case of returns/exchange, the refund will be credited to your account. The return requests will not be accepted if the open box delivery is successful.